Privacy Policy

This policy explains what Camerado does with information when you visit camerado.co or write to us through it. We have tried to write it the way we coach: plainly, warmly, and without hidden corners. Where the language has to be precise, it is. Everything else is meant to be read and understood.

“Camerado,” “we,” and “us” mean Camerado LLC, a Michigan limited liability company. “You” means anyone who visits the site or contacts us through it.

The short version. This site sets no cookies and does not follow you across the web. We count visits, form steps, and which map the homepage shows, in ways that do not identify you. The only personal information we hold is what you choose to send us, plus the technical information any website has to process to deliver a page.

01 What This Policy Covers

This policy covers camerado.co and the conversations that begin there.

It does not cover the coaching itself. If you become a client, your Client Coaching Agreement, including its addendum on recording and session data, governs what you share in the work. That agreement makes stronger promises than this policy does. Where the two overlap, the agreement controls.

02 What You Send Us

Reaching out about coaching. When you write to us about 1:1 coaching, the form asks for your name, your email address, and a link to your LinkedIn profile or personal site. It asks why now, what you hope will be different six months from now, and what work you have done on yourself so far. It asks how the investment sits with you. Your company, your role, and how you heard about us are optional.

Some of these questions are personal by design. Share what you are comfortable sharing. You decide how much.

Teams, retreats, and everything else. If you write about your leadership team, a retreat or offsite, or anything else, the form asks for your name, your email address, your company and role, and a few questions about what you have in mind.

Other messages. If you write to us another way, through the site or by email, we receive what you send: your name, your email address, and whatever you choose to tell us.

Notes from the Open Road. If you sign up for our notes on the site, we collect your email address and the date you signed up. Nothing else.

Who reads it. What you send arrives by email and is read by Camerado’s partners and the small team that supports them. It goes no further, except to the providers in Section 05 who carry and store it for us.

03 What the Site Collects on Its Own

No cookies. camerado.co sets no cookies. We do not place advertising or social-media trackers, and we do not use Google Analytics.

One small note in your browser. The homepage remembers which map it showed you last, so your next visit opens on a different one. That note is kept in your browser’s own storage. It never leaves your device, and it says nothing about you.

How we count visits. We use Cloudflare Web Analytics to understand how the site is used: how many visits it gets, which pages are read, which sites sent the visitors, their country, and their browser, operating system, and device type. It also measures how fast the pages load. Cloudflare describes this service as using no cookies or browser storage, and as not fingerprinting visitors by IP address or browser. We see totals, not people. We cannot tell from it who you are, and we cannot connect a visit to a message you send.

Form progress. On the Reach Out form, we count which steps are completed, so we can see where the form is hard to finish. We never record what you typed, and a count is not tied to you. Your answers reach us only when you send the form.

Which map you saw. The homepage opens on one of several maps. We count how often each map is shown. The count says nothing about you.

Where those two counts live. We keep them ourselves, as daily totals, in a database at Cloudflare. A total holds a date, a form step or a map name, and a number. It holds no address, no IP address, and nothing about your browser.

Nothing else from outside. The analytics script comes from Cloudflare. Apart from that, the pages load nothing from outside companies: no ad networks, no social networks, no outside fonts.

What any website has to process. To deliver a page, our hosting provider, Cloudflare, processes technical information: your IP address, your browser and device type, the page you asked for, and when you asked for it. Cloudflare also uses this information to keep the site secure, and may hold it for a short time in request and security logs. “No tracking” does not mean that nothing is processed, and we would rather say so plainly.

Our own logs. If a form fails to send, we log the error so we can fix it. We never log what you wrote.

04 How We Use It

We use what you send us to:

• read and answer your message;
• work out, with you, whether working together makes sense;
• set up a first conversation;
• keep a record of our correspondence;
• send you Notes from the Open Road, if you signed up for it; and
• keep the site working and secure.

We use visit counts, form progress, and map counts only to understand how the site is used and to improve it.

The list is yours to join. Writing to us does not add you to Notes from the Open Road. You join only by signing up for it, and we use the list only to send the notes.

No model training. We do not use what you send us to train AI models, and the providers we use are set up so that they do not either.

Legal bases. Where European or UK data protection law applies, our legal basis depends on the purpose. When you reach out about working together, we are taking steps at your request before a possible contract. We send Notes from the Open Road with your consent, which you can withdraw at any time. For everything else, we rely on our legitimate interests in answering the people who write to us, understanding how the site is used, and running a secure site, subject to your rights.

05 Who Else Handles It

The providers we rely on. Cloudflare hosts the site, counts visits, stores our own counts and the signup list, and delivers what you submit to our inboxes. Google Workspace holds those inboxes. If a conversation continues, the everyday tools we run the business on, such as our calendar, may also hold your name and contact details. Each provider handles your information only to provide its service to us.

We never sell your information. Camerado will not sell your personal information, and will not share it for advertising.

Required disclosures. We will disclose your information only as required by law or valid legal process, or where it is necessary to protect someone from serious harm, and only as much as is required.

If Camerado changes hands. If the business is reorganized, merged, or sold, our records may move with it. Whoever receives them takes on the promises in this policy for anything collected under it, and we will post a notice here before that happens.

06 How Long We Keep It

We keep your messages while we are in conversation with you, and afterward for as long as we reasonably need them as a record of our correspondence.

We keep your address on the Notes from the Open Road list until you leave it. Every note tells you how to leave, and you can also email us at any time. When you leave, we take your address off the list.

If we do not end up working together and you would like what you sent us deleted, ask. We will delete it within thirty days and confirm in writing, except any copy the law requires us to keep. Backup copies held by our providers may remain until they expire on the provider’s own cycle.

07 Your Choices and Rights

You can read this site without telling us anything. What you send, and when, is up to you.

What you can ask for. Wherever you live, you can ask us to:

• tell you what information we hold about you;
• send you a copy;
• correct it; or
• delete it.

Email us at the address in Section 13 and we will answer within thirty days. We may ask you to confirm that you are you, usually by replying from the address you first wrote from.

Rights under your local law. Depending on where you live, you may have more rights than these, including under the GDPR, the UK GDPR, the CCPA/CPRA, and other state privacy laws. They can include the right to restrict or object to certain uses, and to withdraw a consent you have given. You can also complain to your data protection authority, such as the UK Information Commissioner’s Office. We would rather hear from you first, so that we can put it right.

Do Not Track. Our analytics uses no cookies and does not follow you across other sites, so we do not change how the site works in response to a Do Not Track signal. Where the law requires us to honor an opt-out preference signal, we will.

08 Where Information Is Processed

Camerado is based in the United States. Our providers process information in the United States and in other countries, where privacy laws may differ from the laws where you live. Where the law requires safeguards for moving personal information across borders, we rely on Standard Contractual Clauses or another lawful transfer mechanism.

09 Security

The site is served over an encrypted connection. We use reasonable technical and organizational measures to protect what you send us, and we limit access to the people who need it.

No website or email system can promise perfect security. If a breach affects your information, we will tell you as soon as we reasonably can, and within any time the law sets.

10 Children

This site is written for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, tell us and we will delete it.

11 Links to Other Sites

Our pages link to our coaches’ personal sites, their writing, and their profiles on LinkedIn and X. Those sites have their own privacy policies and practices. We do not control them, and this policy does not cover them.

12 Changes to This Policy

We may update this policy as the site or our practices change. When we do, we will post the new version here and change the date at the top. If a change materially affects how we use information you have already given us, we will tell you by email before it takes effect.

13 How to Reach Us

Questions and requests go to hello@camerado.co.

Camerado LLC
234 North Division, Ste 400
Grand Rapids, MI 49503